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Call our Toll Free Customer Information Service for further information / assistance about your product
 800 244 0488  

Alternatively, send an e-mail to electronics@alj.com

or call our Main Service Center on (02) 681-1010

 

Our Service Commitment...

  

PRODUCTS

WARRANTY PERIOD

 

VCR / VCP / DVD / VCD

I year from the date stamped

 

Television

1 year from the date stamped

3 years on TOSHIBA CRT (replaced once during the 3 yrs)

5 years on DORA CRT (replaced once during the 5 yrs)

Hi-fi and other audio products

1 year from the date stamped

5 years on the magnetic head for DORA product

Microwave oven

1 year from the date stamped

5 years on magnetron for DORA product

Vacuum cleaner

1year from the date stamped

5 years on motor for DORA product

Water cooler / Refrigerator / Freezer

1 year from the date stamped

5 years on compressor (replaced once during the 5 yrs.)

Gas cookers

1 year from the date stamped

 

Washing machine

Philco

Toshiba

Dora

1 year from the date stamped  (for all brands)

4 years on motors (replaced once during the 4 yrs.)

5 years on motors (replaced once during the 5 yrs.)

Window Air Conditioner

 

 

 

1 year from the date stamped

5 years on compressor (replaced once during the 5 yrs.)

7 years on compressor for DORA A/C (replaced once during the 7 years)

Split Air Conditioner

 

 

 

All split A/Cs

Toshiba

Petra

1 year from the date stamped

5 years on compressor (replaced once during the 5 yrs)

7 years on compressor (replaced once during the 7 yrs)

Central Air Conditioners

 

 

 

Petra

 

 

 

 

Ruud

1 year from the date stamped

5 years on hermetic compressors (replaced once during the 5 yrs)

1 year on semi-hermetic compressors (replaced once during the 1 yr)

5 years on the whole unit from the date stamped

(compressor replaced once during the 5 yrs)

 

 NOTE: Subject to standard warranty terms and conditions - see product warranty card for all details.  Covers products purchased from United Technology Products Co.Ltd /Peninisular Distribution Co. Ltd or one of their authorized dealers